Orders:

-Can I make changes to or cancel my order?Yes, you can modify or cancel your order, but you must get in touch with us via email within 24 hours before it is shipped. Otherwise, a processing fee will be charged, and once the order has been shipped, it cannot be canceled.-Do I need to pay taxes on my order? Typically, taxes are not required, but if your country's customs regulations are stringent, you may be subject to duties. We strive to minimise tariffs by using low-declared invoices for parcels, but it is not guaranteed. You will be responsible for paying customs duties if they are imposed.For information on returning or exchanging your order, please refer to our return policy.-How can I change my shipping address?If you provided the wrong address during the order placement, please contact our customer service within 24 hours to request an address change.-Can I use a PO Box or EIRCODE as my shipping address? Unfortunately, we do not accept PO Box addresses for international courier shipments.

Payment:

-What payment methods do you support? Please refer to the details section for information on the payment methods we support.-Why did my payment fail?If your payment did not go through successfully, kindly check the details section for possible reasons and solutions.-If I don't have a PayPal account, how can I place an order?If you don't have a PayPal account, please see the details section for alternative methods to make your purchase.-Can I use two discount codes in one order? Unfortunately, we only allow the use of one discount code per order.

Product:

-Is your hair 100% human hair? Can I restyle or dye it? Our hair is 100% human hair, and you can restyle and dye it according to your preferences.-Are your wigs bleached at the knots or pre-plucked at the hairline?Our wigs come with bleached knots and pre-plucked hairlines for a more natural appearance.-What is the size of your wig cap (circumference)? Can I get a large/small size? Our standard wig cap size is [specify size]. Unfortunately, we currently do not offer specific large or small sizes.